BETFRED COMMENTS

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All comments were submitted by users and may contain inaccurate, outdated or misleading information.

1

2017 16 Aug

Russia

Russia

188.166.***.***

 0  poor

Tony
NEGATIVE

I signed up and placed £100 on Cardiff to beat Sheffield United. They won. I tried placing a bet the following day and discovered that I was banned.

2

2017 11 Apr

United Kingdom

United Kingdom

88.202.***.***

 0  poor

Janetta
NEGATIVE

I downloaded the app, tried to place a bet on the Grand National 2017. Account balance showed 0. 00 even though I had deposited £10 from my PayPal account which I checked had been deducted. No bets showing in my history so assumed that the bet was not put on. Called customer service only to be told that the bet was put on twice (two x £5 for the same horse) and they could not therefore do anything about this. Terrible customer service and I would suggest AVOID AT ALL COSTS.

3

2017 31 Mar

United Kingdom

United Kingdom

217.43.***.**

 0  poor

Excitabl
NEGATIVE

I opened an account with Betfred recently and it was restricted to very small stakes after only 10 bets (7 losers, 3 winners). Just not a serious bookmaker.

4

2016 24 Mar

Netherlands

Netherlands

5.79.**.***

 3  good

totoboy
NEUTRAL

An all round provider aimed at the UK market, gambling country number 1. Betfred has a lot of competition but still have their share of the market. They offer a lot of bets and good odds. Aimed at the UK sports and market we know that Betfred offers a lot of English football. Great service, fast payouts but not all deposit and withdrawal options. Betfred is a nice and steady bookmaker. Good for the English player.

5

2016 24 Feb

India

India

117.196.***.***

 5  excellent

faiz
POSITIVE

The best online bookie, fastest withdrawals and very good odds. I recommend this site to everyone. Very good support and easy to use layouts. I am using them for long time and after verifying account they are the best to bet online.

6

2016 08 Jan

United Kingdom

United Kingdom

86.187.***.***

 0  poor

a conman
NEGATIVE

Awful, opened an account, was promised 30 pounds in free bet after placing ten pounds. Was only given one pound, when queried, they came up with a lot of excuses, customer service is ZERO.

7

2015 04 Apr

Cyprus

Cyprus

213.7.***.***

 2  satisfactory

paoxiosg
NEUTRAL

It's an average bookie, it's not bad but no reason to prefer this bookie over other top bookies as inplay section is poor.

8

2015 11 Jan

Finland

Finland

85.76.**.***

 1  weak

Nick
NEGATIVE

Betfred dislikes winners and their accounts are closed. Otherwise Betfred is quite good bookie, but you must go there with purpose to lose, and only to lose. You need to be afraid of possible winnings all the time. They have good horse betting options there.

9

2015 07 Jan

Serbia

Serbia

109.121.**.**

 2  satisfactory

expert96
NEUTRAL

There have a lot less offers in football (soccer) than other bookmakers. Payouts are very fast and accurate. They have good support. Offer of sports live betting is quite modest.

10

2014 16 Dec

India

India

223.176.**.**

 5  excellent

Sameer C
POSITIVE

I joined them in the mid September this year when I was short on money and wanted to get a boost by taking a bonus and rolling it up and then withdrawing to my bank account. I searched the internet and found Betfred and I joined and played and got a bonus and then withdrew $185 to my Skrill. Thanks a lot for this Betfred.

11

2014 28 Aug

unidentified

150.129.**.***

 4  very good

nm011594
POSITIVE

This site is good. They offer good odds! And their system is easy to use but their mobile site needs improvement. Help line is fine. I didn't win on this site so I can't tell you about withdrawal system.

12

2014 20 Jun

Netherlands

Netherlands

62.195.***.***

 0  poor

Empokere
NEGATIVE

I sent money to the site, and placed a bet, right away my account was blocked. I had to sent two mails and after almost a week I got response. Now I have to sent a copy of my ID, a copy of the front and back of my credit card and a utility bill on my name. I live at my parents so I don't even have an utility bill on my name.

13

2014 23 Apr

Cyprus

Cyprus

31.153.***.**

 2  satisfactory

NYmets
NEUTRAL

It's an average bookie. Their deposits and withdrawals are good but they could have had more betting options. There are definitely more better bookies out there but overall okay and fair bookie.

14

2014 23 Jan

United Kingdom

United Kingdom

188.227.***.***

 4  very good

the-wise
POSITIVE

I often bet at Betfred, I like a little on the eggs now and then and I like their shops - always clean and well kept, gone are the days of old dog ends and used betting slips on the floor.

15

2014 22 Jan

United Kingdom

United Kingdom

82.30.**.***

 0  poor

The Tric
NEGATIVE

Terrible. They restricted my account after my first and only bet with them: 50 pounds win at odds of 8. No explanation merely stating that it was a "trading decision" from the Gibraltar desk - dreadful customer service! Great attitude to clients? Only losers welcome! Winnings withdrawn and I won't be using them again.

16

2014 13 Jan

United Kingdom

United Kingdom

130.209.*.**

 0  poor

pane123
NEGATIVE

An awful bookmaker that isn't worth having an account with. Terrible staff, terrible website, terrible limits. I have had to complain to IBAS about this mob as they are refusing to pay out on a bet because of a computer glitch. The tone they have used in their emails is disgraceful and they are the most unprofessional 'customer service' people I have ever come across.

17

2013 20 Dec

United Kingdom

United Kingdom

80.254.***.***

 0  poor

sam
NEGATIVE

Having established an account with Betfred to take advantage of some very generous odds and placed the bet, I was informed my bet had been cancelled, as it was mis-priced. Betfred quoted the correct terms and conditions under which the bet was cancelled, and invited me to place a new bet at the revised odds. Fair enough. I then received a subsequent email to confirm that their traders had taken the decision to disqualify my account from receiving free bet offers, and best odds guaranteed. When asking, on several occasions as to the reasoning, I was simply informed that it was a trading decision, and that they could not tell me any more about it. A despicable way to treat customers. I urge anyone thinking of going into a Betfred store, or setting up an online account, to avoid them like the plague. I will certainly not be letting them have my weekly betting money.

18

2013 04 Oct

Serbia

Serbia

88.150.***.***

 3  good

sarah
NEUTRAL

A satisfactory site I suppose, they offer quite good odds and the staff are friendly and polite, etc.

19

2013 14 Jul

Russia

Russia

95.139.***.**

 4  very good

Irina
POSITIVE

Betfred is a reliable bookie which you can trust. Odds are average, but sometimes it is possible to find very good offer in comparison with other companies, especially on dog races and jumps. But generally the company is focused on players from Britain. For new players there's a 100% bonus available. You can make one more free bet for the sum which is put into your account. The first bet needs to be made with odds 2. 0 or above. But, unfortunately, this bonus is only available to players from Britain.

20

2013 19 Jun

United Kingdom

United Kingdom

81.101.***.*

 5  excellent

anders
POSITIVE

Super little chain of betting shops with a good website that's easy to use and quick to get paid out with. The shops are clean and pleasant places. Staff are well dressed, polite and courteous to customers. I like their number games in the shops, I like the racing selection of choice available on a daily basis, toilets are cleaned regularly. The betting website was a pleasure to use, easy to get bets in with and any little probs could be quickly dealt with on the chat system they had. Hence my all in all good rating. The only dislike was that sometimes when placing bets online, you would get error messages saying your bet couldn't be accepted at the stake selected, but they can let you take it with a smaller stake. One word of caution here, if you are dutching or arbing on exchanges with Betfred, always do the Betfred bet first to make sure it goes through, rather than getting lumbered at the exchange. Other than that a fantastic bookie.

21

2013 13 Jun

United Kingdom

United Kingdom

46.65.***.***

 5  excellent

chinko
POSITIVE

Have used them for betting in the past and have the odd flutter with them at the weekend, always paid out on time, without any issues. Odds are fair value usually. Like their number ball lottery style competitions in the shop.

22

2013 07 Jun

United Kingdom

United Kingdom

91.224.**.***

 4  very good

phil
POSITIVE

I often go in their branches on a rainy afternoon for a nice cup of tea and 1 pound each way on my fancied selection for a bit of fun. Found their staff courteous and good humoured, shops are clean. Liked their quick payouts over the counter and reasonably good value odds. A good site, I like it because you can arb without getting quickly limited or confronted on something else. No real dislikes other than if my silly quid loses in the shop.

23

2013 31 Jan

Romania

Romania

86.105.***.***

 3  good

Marius9y
NEUTRAL

Betfred is an UK online bookmaker - a serious and reliable bookmaker, like all the others (William Hill, Ladbrokes, Coral, BetVictor etc). They offer online services for many years and they are considered an experienced name in the online betting industry. Now let's get to the interesting stuff. 1. Website - looks good, works just fine, no errors, loads fast, it has lots of features and sections with useful information. There is available a mobile platform which gives you the possibility to play casino games, bet on sports, bet on lottery, play games and bet live. Oh, the app is available for android and ios. 2. Betting offer - great, you can bet on all the major events, but the menu is a bit annoying (the information displayed on the left side should be displayed in the center, but it seems that Betfred thinks differently). 3. Odds - hmm, the odds are not amazing. Personally, I won't use Betfred for odds, because they are a bit low except for the UK events (football, horse racing etc). 4. Payments - they accept Visa, Maestro, Mastercard, Visa Electron, Paypal, Skrill and Neteller. The payments via Skrill are processed in maximum 24 hours - which is really good. The payments via credit/debit card are processed in 3-4 days (or at least, that's what happened when I withdraw, I received my money after 4 business days). 5. The FAQ/Help section is poor in information, so you definitely need to contact the support if you want to find out more information (such as - minimum stake accepted or processing time for each payment method). I've used Betfred for a couple of months and even managed to withdraw 2-3 times. They were ok, I was satisfied because of their great promotions and mobile apps, but apart from these... Nothing important to make me a loyal customer. Overall, they are safe and you should test them. Maybe they'll fit your needs.

24

2012 25 Dec

Ukraine

Ukraine

91.239.**.**

 4  very good

Ludmila
POSITIVE

Betfred is a good bookmaker which generally focuses on players from Britain. Different types of bets on jumps and dog races are widely presented. Odds are average, and on dog races and jumps are one of the highest. The company offers a 100% bonus for all new players. That means it is possible to make one more free bet for the same sum which you put into the account. But this bonus is unfortunately available only to players from Britain.

25

2012 14 May

United Kingdom

United Kingdom

81.133.**.***

 0  poor

Stanny19
NEGATIVE

Unbelievably unprofessional and do not listen to anything. My wife who has the occasional flutter has had her account restricted where she can only put on 10p bets which are unacceptable. Excuse was "a trading issue" no explanations, therefore you are guilty without trial. She would not know what an arb was never mind place one.

26

2012 29 Apr

Russia

Russia

94.28.***.***

 4  very good

Irina
POSITIVE

Betfred is an excellent bookmaker that also has online casino. Fast technical support by e-mail, telephone and internal mail. No problems with payments. It is positive that beside the generally accepted payment methods payment through WebMoney became possible.

27

2012 21 Feb

India

India

49.200.***.***

 4  very good

barca
POSITIVE

Excellent bonus for new customers. Odds are higher than other bookmakers. Various payment methods. Live chat is available 24 hours. Simple and attractive website. Good for live betting. Money return offers are excellent. They also provide special events to give big payout.

28

2012 18 Feb

Greece

Greece

46.177.***.***

 3  good

ankefal
NEUTRAL

Company well known on the internet. The odds are fairly good, but I did not find the menu very handy especially for new players. But new players get a free bet up to 50 GBP.

29

2012 15 Feb

Ireland

Ireland

46.137.*.***

 4  very good

paddygir
POSITIVE

Generous deposit bonus but refuse to honour if you deposit by moneybookers, best bet is go in the branch and deposit, make sure you do it in your own name and no bonus whoring in hooky names, otherwise you won't be able to get your winnings, as long as you're just an honest punter, they're a grand bookie to deal with, winnings can be collected over the counter on production of physical and real copy of your passport or driver's licence.

30

2012 16 Jan

Russia

Russia

109.200.***.***

 5  excellent

22408660
POSITIVE

I bet with Betfred for 8 months. Excellent bookmaker. A wide choice of rates on all sports. I very much liked the bonus. It is possible to do safely the first rate to 50$. If you lose, it will return!!! Always quickly paid on moneybookers. I am very happy with BETFRED!

31

2011 08 Dec

United Kingdom

United Kingdom

90.208.***.***

 5  excellent

alankey
POSITIVE

A nice little selection of high street shops throughout the UK, they are pretty good and a now quite well established and well known firm with a solid reputation, who aren't going to be out of business come january next year. Staff are friendly and polite, as well as professional and helpful. I don't know quite why they put fred after the name, but a good and reliable bookie you can trust, as long as you don't expect payment on losing selections of course (unless it's your first time, in which case your losing or winning bet will make you a free bet to the value of the stake up to 50 GBP).

32

2011 30 Nov

United Kingdom

United Kingdom

81.6.***.**

 4  very good

toni
POSITIVE

UK based, popular little high street bookie, with plenty of nice warm high street branches serving refreshments at reasonable prices to welcome you in there in the hope you'll waste some money in there of course, but keep the stakes small and it's a good afternoon's entertainment and you may well end up winning which makes it all a bonus. Odds are OK, if you have an online account and need cash in a hurry you can nip down the branch and get it out which is a good thing of course. Staff friendly and helpful and only ever a phone call or better still a walk to the counter away.

33

2011 24 Nov

United Kingdom

United Kingdom

86.29.***.**

 4  very good

gabriell
POSITIVE

A good, well established firm of UK bookies with high street shops dotted around the country. Their shops are clean and professional looking, well maintained and not littered with betting slips and old fag buts like I've seen in some branches of coral's and ladbrokes. Nice tea and coffee if you put on 70 pence bet or less even. Brilliant website too, easy to navigate and use, no problems encountered, staff easily contactable by freephone number, could do with a chat module, but pretty good all in all.

34

2011 23 Nov

United Kingdom

United Kingdom

91.224.**.***

 4  very good

zurra
POSITIVE

Well established family run bookie with plenty of high street branches.competitive odds, good welcome bonus, deposits by credit card or over the shop counter, if you want a welcome bonus when you join, use moneybookers and they'll just say sorry we can't give you the bonus, other than that they are a good bookie to deal with and have very good customer service.

35

2011 21 Nov

United Kingdom

United Kingdom

81.101.***.***

 5  excellent

teggsie
POSITIVE

A good and professional service, odds are competitive, payouts quick. You can do it online or if you live in the right bit of the world, they've got high street shops, which i've seen on my travels, they are clean, well maintained shops that pay instantly over the counter with free tea and coffee. Good wide range of markets to bet on from sports to casino.

36

2011 18 Nov

United Kingdom

United Kingdom

86.144.***.**

 4  very good

tubbysha
POSITIVE

Pity they won't accept moneybookers for claiming of deposit bonuses, the way round this is to deposit at your local branch and then claim the bonus. But good and polite customer service, easy to use site, competitive odds, not as good as betfair or exchanges, but still pretty good. Long established bookie with lots of high street branches. Good tea and coffee on a cold miserable day, here, often free to punters only putting on a 50 pence bet or something so looks like this you're paying for your tea and coffee by betting and if you win it's a huge bonus and profit on top of the cost of your tea and coffee and afternoons chatting with other punter and keeping out from the cold (well that's the philosophy of a local tramp I know, not mine personally) but can see his thinking makes sense really. For the brilliant site they get a four, don't be tempted to register with dodgy details to get free bets though, because you'll never be able to cash your winnings as you'll have to show valid id at the branch counter to get your winnings.