BWIN COMMENTS

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All comments were submitted by users and may contain inaccurate, outdated or misleading information.

1

2017 13 Nov

United Kingdom

United Kingdom

2.121.**.***

 1  weak


NEGATIVE

Won't take big bets.

2

2017 27 Oct

United Kingdom

United Kingdom

81.96.***.***

 0  poor

ozric
NEGATIVE

Won £650 on casino and sport bet. I guess they don't like winners since they cancelled my bets and stole my winnings out of my account. Wasn't only me though, looking at Twitter today, it seems to have happened to hundreds of people.

3

2017 25 Oct

United Kingdom

United Kingdom

81.171.**.***

 0  poor

Hleba99
NEGATIVE

Bwin block my account after I won 50 Eur, very very bad bookmaker, I don't understand why so... Bwin has blocked my friend at once after the deposit, without explanation!

4

2017 22 Oct

Montenegro

Montenegro

62.4.**.*

 4  very good

Bokyli
POSITIVE

Good bookmaker with solid odds. Had no issues with verifying account even out of my resident country. Also no problems with withdrawal.

5

2017 21 Oct

Sweden

Sweden

81.229.**.***

 0  poor

no creat
NEGATIVE

Very poor customer support service. Tried to start an account, no bonus added, tried to contact them several times no result. Their odds are weak and they don't even have chat.

6

2017 29 Aug

Canada

Canada

198.37.***.***

 3  good

jayrey
NEUTRAL

Bwin will be fair with you (mainly with betting limits and not cancel bets) if you respect them. (goes both ways I guess) Like with most bookies, your betting has to be really logical, reasonable and mature. These days, they don't have big betting offers, like they used to, but it's still interesting. They are not thieves like many other betting websites are...

7

2017 21 Aug

Philippines

Philippines

49.144.***.**

 0  poor

David
NEGATIVE

Their limits are very small from the start. I was only allowed £45 on a 1/15 favourite. When my bet won, I was limited to 1€ bets. I could have understood if I had bet on the other team and they had won, but at 1/15 my bet was almost always going to win.

8

2017 15 Jul

United Kingdom

United Kingdom

188.166.***.***

 0  poor

Craig
NEGATIVE

I signed up, placed one bet and then found myself limited to a maximum profit of 1 euro. Don't waste your time.

9

2017 25 Feb

United Kingdom

United Kingdom

94.197.***.***

 0  poor

overfrie
NEGATIVE

Bet £10 and got £10. Placed £20 bet and won but they would not pay out. Said I needed to add another £90 and spend it to get my winnings. Absolute con... AVOID.

10

2017 12 Feb

Germany

Germany

92.209.**.**

 1  weak

chukacar
NEGATIVE

Worst bookie, always block the cashout button when the punter is on advantage. They have done this a lot of times. Happy to close my account.

11

2017 31 Jan

Sweden

Sweden

213.89.**.***

 0  poor

Bwin-tea
NEGATIVE

You win 2000 SEK (200 EUR) and they behave like you won 2 million or something and you never get your money. Real dumpster bookie. You are only good while you loose or win really small amounts.

12

2016 29 Nov

Portugal

Portugal

93.108.***.***

 1  weak

smalbet
NEGATIVE

As soon as we start to win they put limits of 50 cent a bet, do not transfer the requested money and end up blocking the account. Do not trust this company it literally steals your money.

13

2016 29 Nov

unidentified

193.104.**.**

 4  very good

Jelo90
POSITIVE

Solid odds, fair offers, especially from social media. I like the casino as well.

14

2016 09 Nov

Cyprus

Cyprus

109.105.***.***

 0  poor

steve
NEGATIVE

They are thieves, I won 750 Euros but I only got 200 back, less than what I had put in. Save yourselves trouble...

15

2016 16 Oct

Venezuela

Venezuela

186.167.***.***

 5  excellent

betven
POSITIVE

It's the best bet site, Venezuelan friendly. Good odds, a quick withdrawal. Most variety of e-wallets, great welcome bonus, beautiful front page and fast support. I can recommend. I am a member since 2012.

16

2016 14 Oct

United Kingdom

United Kingdom

82.45.*.**

 0  poor

Bware
NEGATIVE

Nothing but dishonesty from these people, was told I could not receive a free bet because the offer was for inplay bets and I had made a pre match bet, but my bet was 20 minutes into the game, they change the terms and conditions on offers as they go along to con you out of what is due to you.

17

2016 03 Oct

United Kingdom

United Kingdom

81.171.**.**

 0  poor

Paramont
NEGATIVE

Bwin are scam, I lost the bet (but in reality I was winning my bet). I addressed the problem on Live Help, and they have changed the Result, today Bwin blocked my account. Scam!

18

2016 21 Sep

United Kingdom

United Kingdom

81.159.***.**

 0  poor

Katie
NEGATIVE

If you're considering betting with bwin don't bother. I placed a bet with them and when I saw the match had won I revisited the site to check my winnings. However I wasn't paid them, they had just marked my bet cancelled. I went on live chat to ask about this, and after a long wait to get through to someone, I spoke to IZA who said THEY had cancelled my bet as they decided they should have offered me worse odds than they let me accept so they weren't going to pay me after all. They wouldn't even pay me out at the worse odds. They hadn't notified me about this, not via email or phone even though they had the means to. I could have placed my bet at a different bookmaker had they told me they didn't want my bet. IZA on live chat copy and pasted me a huge passage from the T and C's then said thanks for using live chat and she left the conversation. All this for winnings of £27. 23. Ridiculous, they shouldn't take the bet in the first place if they don't want it. On top of all of this I personally find the site difficult to use compared to other sites which are much better, for example Paddy Power, Bet365 or Betfair. Withdrawals are also very slow, I feel they like to keep hold of your money as much as possible. Stakes are also very limited.

19

2016 31 Aug

Ukraine

Ukraine

195.211.***.***

 0  poor


NEGATIVE

Withdrawal problem, positive bets cancellation.

20

2016 24 Aug

Nigeria

Nigeria

105.112.**.**

 0  poor

Nice
NEGATIVE

At times I wonder why people still use this bookie after reading all the ill comments here. Is it because they once sponsored Real Madrid or what? I have to say that this bookie is the worst bookie in the universe, and very soon I will definitely sue them for closing my account and refusing to refund my balance of $5,870. 08 that was in there. If you want to play around with your money, continue to use them, but if you rather take betting seriously and value your hard earned money, I advise you to look for a better but reliable bookie.

21

2016 08 Aug

Cyprus

Cyprus

78.158.***.***

 0  poor

machette
NEGATIVE

I bet twice on zero green ball in roulette, I won both times. My stake was 6 and 6 euros meaning 432 euros and never got paid. I tried to email them, they told me to check in my betting history, but of course they were not there, so enough is enough!!!

22

2016 05 Aug

United Kingdom

United Kingdom

81.99.**.***

 0  poor

Balla
NEGATIVE

Scam - I deposited money, made a bet, tried to withdraw to Paypal and it wouldn't let me. DO NOT USE!

23

2016 02 Jun

United Kingdom

United Kingdom

82.18.***.***

 0  poor

Rafa
NEGATIVE

Don't trust bwin sign up offers. Say bet £30 for a £30 bonus. They really mean bet £120 for a £30 bonus. Customer service is absolute shocking. Please don't sign up to this site.

24

2016 08 May

Brazil

Brazil

189.115.**.***

 3  good

iracimar
NEUTRAL

Bwin, the house has the most attractive odds market, a variety of games available, various options for deposits and withdrawals are taking their days 2 to 3 days to be processed. I recommend for those who make few bets and expect the best odds in the market with classic games.

25

2016 29 Apr

United Kingdom

United Kingdom

86.14.***.***

 0  poor

albo1953
NEGATIVE

Will not return money nothing more than thieves. Deposited with them not realising they do not cover horse racing, they are refusing to refund my money deposit was made via pay pal. Will not refund to that, was told to use speed bank transfer which I did then was told I had not gambled enough.

26

2016 13 Apr

Portugal

Portugal

89.180.***.**

 5  excellent

DaCostaa
POSITIVE

This is the best bookmaker that exists in the betting world, has good odds and clean cashout system. Not fail in payments, this is the most important. They have daily bonuses that are to delight, a system of reasonable support. I am a customer for a long time and I have no reason to complain.

27

2016 10 Apr

Hungary

Hungary

176.63.***.**

 4  very good

Tibi9090
POSITIVE

I have got a good experience with Bwin. They have got reliable casino games, they use a higher odds 0,1-0,15 than other bookies. My problem is their website is not perfect in smartphone.

28

2016 31 Mar

Norway

Norway

91.103.**.*

 0  poor

IRZ
NEGATIVE

I deposited 200 euro (no bonuses and bla bla ) and after a day I decided to take this money out because I did not like the site. See what they sent me and canceled the withdrawal.

"Dear bwin customer, we have received your withdrawal request for 200. 00 EUR. We have noticed that you are requesting a withdrawal without adequate game play after your last deposit. We encourage our players to make deposits with an intention to play and not to withdraw soon after. Thus we have proceeded to cancel your withdrawal request and put the funds back into your account. "

This is ridiculous.... And they have already blocked my account.

29

2016 24 Mar

Netherlands

Netherlands

5.79.**.***

 2  satisfactory

totoboy
NEUTRAL

Bwin is not the bookmaker they used to be. In 2011 they were a real big bookmaker, sponsor of Real Madrid. Now they have lost market share and see other bookmakers like Come On and Unibet, taking over business. Bwin has got to be more serious with their service and shouldn't cancel live bets, like they did with me. Bwin is not a good bookmaker anymore. They do offer many competitions and live bets but they failed to keep their service high with cancelling bets.

30

2016 01 Mar

Luxembourg

Luxembourg

94.242.***.***

 0  poor

moeasu4k
NEGATIVE

Bwin blocked my account, after five minutes from the deposit, they put 1eur betting limit, ok, I decided to play poker, after a week I won 300 euros, and... Surprise, bwin blocked my account. I am disappointed!!!

31

2016 17 Feb

Norway

Norway

83.143.**.**

 0  poor

huliganr
NEGATIVE

I don't recommend this bookmaker, after I lost 100 euro then I used to deposit 80 more euro, and they put a limit of 3. 99 for winning. I'm disappointed, and I can't understand how they are on top, they have no attitude of what are they doing.

32

2016 17 Feb

United Kingdom

United Kingdom

94.195.***.***

 0  poor

Ken
NEGATIVE

Did not match the bonus on offer of £30 to new customers, contacted them on several occasions to no avail, ended up closing my account in disgust, would advise staying clear of these monkeys.

33

2016 14 Feb

Czech Republic

Czech Republic

89.187.***.***

 0  poor

misipisi
NEGATIVE

Bad bookmaker. I have a limit on my account 19 euro. I wrote to support, nothing changed. I'll never play with Bwin again.

34

2016 10 Feb

Ireland

Ireland

46.7.**.**

 0  poor

rebecca
NEGATIVE

Signed up to the tune of 100E, received no sign up and are avoiding me like the plague, I would never recommend this site to anyone, don't do what I did, check all reviews and this site must rate as one of the worst bookmakers online.

35

2016 02 Feb

United Kingdom

United Kingdom

81.135.***.***

 0  poor

CMAC
NEGATIVE

I signed up for Bwin and they failed to credit my new account joining bonus after I had completed the betting criteria. I closed my account immediately after this very disappointing customer service.

36

2016 30 Jan

Ukraine

Ukraine

93.79.**.***

 4  very good

Dmitriy
POSITIVE

Bwin has good live statistics of the matches, has not the best nor the worst odds for betting choices among other bookmakers. I use Bwin only for betting asian totals in live for football matches.

37

2016 27 Jan

United Kingdom

United Kingdom

92.16.**.**

 0  poor

bellring
NEGATIVE

Signed up - I assumed correctly, followed procedures (looking at browser history did it right) - no free bet. Shambles - they said I hadn't gone via a special banner. Avoid!

38

2016 03 Jan

Germany

Germany

178.201.**.**

 0  poor

sportwet
NEGATIVE

I even haven't received my withdrawal after more then a week. I deposited 340eur, made a withdrawal of 1800eur and suddenly bwin told me I will not get my withdrawals because my husband and I are using the same bank account. I haven't got my own because we are married. All other documents have been verified. I even sent a few documents to declare that we use the same account but bwin doesn't even answer to my mails. Now we need to contact a lawyer to get my money back. I can only warn the people not to play at bwin. My impressions: This site is scam. Be careful!

39

2015 09 Dec

Hungary

Hungary

155.254.***.***

 0  poor

Bukreeva
NEGATIVE

Totally disgusting company!!! Deposited 40 euros and rose to 220, withdrew 170, in fact instead of 50 that should remain on my balance, there was -20, after a few emails, that replied me after a day (more than 20 hours, really there are just robots in costumer support that make decisions in years to reply my email ) they lowered my limits , and the money delivered to my account was not 170, it was just 100... TOTALY NOT RECOMMENDED!!!!!!!!!!!!!!

40

2015 04 Dec

Czech Republic

Czech Republic

83.167.***.***

 0  poor

liovoV10
NEGATIVE

Very bad, i deposit 200$, bwin asks me betting limit 1$... Very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very bad!

41

2015 08 Nov

United Kingdom

United Kingdom

185.17.**.**

 0  poor

lad1981
NEGATIVE

They advertised a sign-up bonus, which they didn't keep to. Not just my experience, but friends too. I quickly lost trust in them.

42

2015 01 Nov

United Kingdom

United Kingdom

188.220.***.**

 0  poor

JakeEyz
NEGATIVE

Their serious lack of customer service skills and time it takes to settle some bets and then reply to questions asked by their contact form is pathetic compared to every other bookmaker I have used previously.

43

2015 01 Nov

United Kingdom

United Kingdom

86.182.**.**

 0  poor

Blegs
NEGATIVE

Dismal, slow and deceptive customer service. They refused to credit my joining bonus after I had met the initial betting criteria.

44

2015 25 Oct

Hungary

Hungary

94.21.***.***

 0  poor

winnerma
NEGATIVE

Bwin was a goldmine before they merged with party in late 2012. Then they became a really sh*t bookmaker. Poor stake limits even with a new account and they love to cancel winner bets after the next some days, but they cancel only winner bets of course.

45

2015 23 Oct

United Kingdom

United Kingdom

5.62.**.***

 0  poor

PetcoQ
NEGATIVE

Very bad, I won $650, I asked for withdrawal, I waited 4 days, no money or it was removed and they closed my account!

46

2015 18 Oct

Slovakia

Slovakia

90.64.**.***

 0  poor

marek
NEGATIVE

Bwin is only good when you are losing. I deposited 500eur and went down to 200eur, so I deposited again back to 500eur and with some luck I started to win. In like 5 days I went up to 1400eur placing around 20 bets every day. And I wanted to withdraw some money back, so I did request 900eur. Next day my account was closed. When I sent them mail, they just sent me they have right to close my account without explanation and wanted copy of ID, picture of me holding my ID next to face, utility bills, scans of credit card, scans of bank account statement... What is this? Who gave them right to close my account and hold my money? And then ask for everything they could. Anyway I sent them all info and still did not give my money back. There is nowhere I could complain about that since they reside in Gibraltar. Anyway my friend is in EU administration and he is making law for all these unlicensed bookmakers. DO NOT USE BWIN! THEY STEAL MONEY ONCE YOU STARTED WINNING!

47

2015 11 Oct

Albania

Albania

79.106.***.***

 2  satisfactory

kristo
NEUTRAL

Bad website. I have a limit on my account 10 $. I'll never play with bwin again. Never play with this website people it is not good for you. If you lose money, you never get your money back, if you win, they close account.

48

2015 07 Oct

Brazil

Brazil

191.250.***.***

 4  very good

claudiaf
POSITIVE

This is a very good company to play with... Their customer support is good, I'm really satisfied with that... They have all types of market to play and enjoy..... I got all my money by the time they told me and gave me the best support by their executive.

49

2015 06 Oct

Austria

Austria

185.2.***.***

 0  poor

neoukr
NEGATIVE

SCAM, I deposited 70 euro, I won two bets, as a result they limit betting to 20 EUR and withdrawing is blocked!

50

2015 04 Oct

United Kingdom

United Kingdom

82.37.***.**

 0  poor

pdpaolos
NEGATIVE

Bwin charge a 1. 50 fee for a withdrawal, and their advertised 30 pound free bet for a deposit of 10 pounds is deceptive. You get a matched bet voucher to your initial stake, and have to wait 48 hours after the bet is settled. Not worth it.

51

2015 27 Jun

United Kingdom

United Kingdom

86.5.***.***

 0  poor

David S
NEGATIVE

Placed 2 bets. First £30 lost. Second £30 in progress. Now I have a limit on my account. Useless betting site. Their way or the highway... Only thing, the highway has much better betting sites there. Consider this a warning.

52

2015 11 Jun

United Kingdom

United Kingdom

82.26.**.**

 0  poor

The Geez
NEGATIVE

They robbed me of my winnings and gave no explanation, even though they sent me an email congratulating me! When I complained, they suspended my account, then they refused to put my balance back onto my card, wanted to remove it before they robbed me of that, their customer services is a waste of time when they do bother to reply and to call them is very expensive and when you do get through, they are a joke, I have a dozen online accounts, 10 are good 1 is average and this lot are the lowest of the low.

53

2015 02 Jun

Germany

Germany

213.252.*.***

 5  excellent

menotti
POSITIVE

Pioneer from the industry in germanic markets, very respected bookmaker in Germany with a huge betting offer, pre-match and live. Good mobile product and mobile live streams. Fast payouts! German market leader for ages. Very reliable.