Only satisfactory and that's being generous, they will limit you to a few pounds per bet, on your first bet and I had to write an angry email to get my £10 free bet, which was only worth £7 as that was all it would let me stake of it on the event I wanted to back. They've got some high street branches in the UK and appear quite well established, how they ever got there remains a mystery to me.

Mediocre betting site that limits accounts to anyone who bets on their site to under a tenner, odds not exactly brilliant, customer service by phone.

Account limiting, belligerent bunch of little so and so's. Payouts quick once id was sent. Staff approachable but refused to remove limitations after polite asking to do so. Not much I can do except leave them an unfavourable rating, take my winnings and let them be.

The tenner deposit bonus is pretty lame for a high street bookie like this, industry average is around 25 to 30 pounds, take great pleasure in limiting account after the first bet, so you can only turn over about 6. 50 of the free bet then wonder why they get such a high turnover of customers joining up and then never betting again (a customer service advisor told me a lot of people bet once and never again).

Pay out times OK but new customer bonus is not very generous at all at only a lousy tenner, might have been a good bonus 20 years ago but what does a tenner get you these days. Too keen on account limiting, payout times quick enough in fairness, odds acceptable but not brilliant.

I find this bookie is a big lover of limiting new betting customers account after the first bet made, I got a ten pounds bonus when I first tried them out, they limited my account and decided to end my relationship with them there, all in all a very poor score is all I can award, sorry guys.

Welcome bonus not the most generous going in the business, only a tenner and chances are they'll limit what you can bet of it to around 6 quid or something, especially if you take a good price that's worth the while and risk to you. Customer support is by phone rather than chat, I always prefer chat. Nice high street branches though, I'll give them that.

Satisfactory but nothing special. Welcome bonuses could be a lot more generous, ie 10 pounds is about what they offer and sometimes have a habit of limiting bet sizes to amounts under a tenner for some new customers who had the good fortune to get too good a price on their bet in relation to the real chance of winnings or won too much. So only 2 I'm very sorry to say.