WILLIAM HILL COMMENTS

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11332 votes (display all bookies)

BOOKMAKER'S SCREENSHOT

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BOOKMAKER'S RANKING

BOOKMAKER'S VISITORS

United KingdomUnited Kingdom42.2%
SpainSpain8.3%
GermanyGermany5.8%
IndiaIndia2.8%
NetherlandsNetherlands2.3%

All comments were submitted by users and may contain inaccurate, outdated or misleading information.

1

2017 09 Jan

Norway

Norway

217.149.***.**

 0  poor

M2M
NEGATIVE

William Hill customer service is one of the worst ever existing. Only one customer representative had good knowledge. It takes a lot of time. Leave them alone. I would never sign up. You wanna bet not apply for immigration. Easy rating: 0 points.

2

2016 10 Sep

Australia

Australia

123.2.**.***

 1  weak

852
NEGATIVE

The good thing with William Hill is that their customer service people are prompt and courteous, which is not common in this industry. The bad? If you win, they will basically kick you out the door, or make it so unpalatable to play with them that you'll kick yourself out. I made about 8-10,000 dollars in a month or two betting with them, and then my betting odds changed from 1. 90 to 1. 80 and I was limited to 35 dollar bets in the sports I was betting. When betfair did an audit of its customers they found 3,000 out of the 80,000 in their database were winners, or 3. 75%.... Kicking customers out that win is just greed. If as a bookmaker you can't stomach risk, then run an exchange (instead of a bookmaking operation) where there's no risk.

3

2016 10 Sep

Switzerland

Switzerland

185.12.**.***

 0  poor

zogu007
NEGATIVE

William Hill is a horrible bookie. I have 8000 euros frozen in my account. I have sent all my documents to enable my account and my account has been closed.

4

2016 13 Aug

Slovakia

Slovakia

195.91.**.**

 0  poor

spartak
NEGATIVE

Terrible customer service. They hold withdrawals without any warning. Slow and stupid verification process, they require the same documents to provide again and again. If you are winner, they will make you crazy with their procedures.

5

2016 24 Jul

Italy

Italy

79.3.**.***

 3  good

gionnice
NEUTRAL

I placed a bet on tennis match Constance Sibille - Pauline Payet ref William Hill. It:O/15225314/0000329/F. The bet was won at 1. 44. The bookmaker voided this bet after the conclusion.

6

2016 22 May

Ireland

Ireland

46.7.***.***

 0  poor

Paulie B
NEGATIVE

Their website looks ok, their odds not great but my main concern with William Hill is when I opened an online account. I deposited £200 and tried to place some football bets, they had limits on all the football bets which were very low. I could not place a £100 bet on over 3. 5 goals in any of the lower league football games, i. E. Czech republic, Australia, Paraguay etc. Customer service is terrible. In my opinion I would rate William Hill amongst the worst I have ever used. There's not many online betting companies out there apart from Bet365 and Paddy Power. I hear nothing good about William Hill. Certainly by no means anyway near the best out there. My advice is to stay away.

7

2016 21 May

United Kingdom

United Kingdom

31.54.***.***

 5  excellent

Snowy
POSITIVE

The best website I have ever used. I highly recommend it. Layout excellent. Zoom facility works. You can REALLY keep track of your results here FAR better than Ladbrokes. Guaranteed best odds between those take and at the off. I find their customer service excellent. Place pots easy to load. Allow as low as 3p bets for fun, or 1p accumulators for horse lottery tickets. Full marks.

8

2016 26 Apr

Hong Kong

Hong Kong

103.10.***.***

 4  very good

NumberON
POSITIVE

50+ years in the business with strong reputation. The free bets promotion (available for new and active clients) is very useful. All parts are popular, especially best-known for sports betting and casino games (vegas).

9

2016 19 Apr

Brazil

Brazil

179.179.**.***

 3  good

fuelpoke
NEUTRAL

I signed up as it offers bonus for new players of a bet without risk, limited through the games of choice for Brazilians. Currently it is not available for most Brazilians to register.

10

2016 10 Apr

Hungary

Hungary

176.63.***.**

 5  excellent

Tibi9090
POSITIVE

The best bookie. Big tradition, various sports, and live betting. They give a lot of promotion on the site, moreover their social media. The average punters can earn just 50-100 pounds only in free bets.

11

2016 09 Apr

United Kingdom

United Kingdom

88.202.***.***

 0  poor

Gee
NEGATIVE

Very poor customer service. They will pull you in offering free bets then trick you. I had a £10 free bet, went to place it on 5 £2 bets and it only covered one £2 bet. When I raised a my concern and cancelled the bet as it was an honest error they offered no recourse. The site offered no warning, and apparently I should have read the T&C's. This was all after the free bet disappeared and I spent an hour online sorting it out!

12

2016 24 Mar

Netherlands

Netherlands

5.79.**.***

 5  excellent

totoboy
POSITIVE

Sir William Hill. The best bookmaker around the world. The have agencies all around the world and offer a lot of live-bets. Many competitions, many sports. Great odds and great live-betting. An easy site to use, simple to find your way. With their poker promotions William Hill offers their customers a good atmosphere to come back and continue playing at such a good provider. William Hill never cancelled a bet of mine, playing there for 10 years now. 5 stars!

13

2016 04 Mar

Slovenia

Slovenia

188.230.***.**

 0  poor

Neli
NEGATIVE

They change my live bet. When I made a complaint I hat to wait 10 working days to get an answer. I'm still waiting. The live betting is suspended very often and then you can't make a cashout. Be aware of this bookie.

14

2015 15 Oct

Canada

Canada

70.49.***.***

 1  weak

alex
NEGATIVE

I waited 30 min for their reply, customer service is the worst in the business after bwin... Odds are pretty average, can't say they're higher than other bookies can afford.

15

2015 02 Aug

United Kingdom

United Kingdom

82.34.**.**

 1  weak

ripplest
NEGATIVE

In play odds are not as good as others. Never asked me for id, sometimes site has technical issues on saturday - the main betting day.

16

2015 12 Jul

United Kingdom

United Kingdom

2.28.***.***

 0  poor

gg
NEGATIVE

William hill has the worst customer service I have ever dealt with, they could not deal with one pound ten pence that I was owed due to a cashier error, I was told to travel 20 miles to collect it.

17

2015 25 May

United Kingdom

United Kingdom

87.127.**.***

 1  weak

Norman
NEGATIVE

I'm not happy as their policy on age/ID when joining is totally OTT. I've been on the electoral register for over 40 year and my age and ID should be easy to verify. Other bookies including Ladbrokes, Sky, Coral have been cooperative when I submitted the same personal data; why can't they all? One downside for them is that I haven't even placed a bet with them.

18

2015 19 May

United Kingdom

United Kingdom

92.18.**.***

 0  poor

theooct
NEGATIVE

They confiscate winnings and deposits illegally and being licensed in gibraltar they get away with it, they are a complete scam and fraud who should be boycotted by the public.

19

2015 08 Apr

Brazil

Brazil

177.92.**.***

 2  satisfactory

ldario
NEUTRAL

Very poor with withdrawals, very sly and cunning with any response if I got one. I sent in over thirty emails and many telephone calls and they took many weeks to answer my 2 questions giving me different answers by phone and email both to the same questions. I have no idea why the people rate this page so good. Odds are better than average, but if you win, they take commission from it, so the total odds are bad.

20

2015 04 Apr

Cyprus

Cyprus

213.7.***.***

 5  excellent

paoxiosg
POSITIVE

Great website, what I like the most are the great odds and great and fast payout options especially via bank wire.

21

2015 13 Mar

unidentified

191.248.**.***

 4  very good

zeliarib
POSITIVE

William Hill is a good brand bookie as they have loads of betting options to choose from so you never be stuck for choice and they have about everything you could want ;) also check cashback before signing, up you'll find the rates are very good.

22

2015 03 Feb

United Kingdom

United Kingdom

151.229.*.*

 0  poor

x
NEGATIVE

Don't use these! They do not help when needed. BAD ATTITUDE OF STAFF! Won't listen, talk over you on the phone... Terminate calls when they don't agree with what you say.

23

2015 09 Jan

United Kingdom

United Kingdom

86.128.***.**

 0  poor

mick
NEGATIVE

Like others on here, very difficult to withdraw. Have been waiting since Dec 25th and they have security questions, despite me paying in from exactly same bank account as I want to withdraw to (about £60 owed) Attitude of Cust Service is not our problem. Letter to head office directors not yet had a reply for 10 days. Never never again for me.

24

2015 07 Jan

Serbia

Serbia

109.121.**.**

 5  excellent

expert96
POSITIVE

Good bookmaker. I have been with them for more than 5 years. They are usually very good, excellent support and fast payouts. My good recommendation for the big players.

25

2014 17 Dec

United Kingdom

United Kingdom

95.150.***.**

 5  excellent

Chris
POSITIVE

William Hill is a good brand bookie as they have loads of betting options to choose from so your never be stuck for choice and they have about everything you could want ;) also check cashback before signing up you'll find the rates are very good.

26

2014 09 Dec

United Kingdom

United Kingdom

81.103.***.***

 3  good

micky
NEUTRAL

Obviously one of the best in the industry but not perfect by any means, struggled on several occasions to withdraw funds and they do play the old tricks too, such as delaying withdrawals by asking security dept to check the bets after settling and saying it will take 48hrs to do so in the hope that you will gamble and lose your winnings in the meantime for instance, but the site is unbeatable for info, markets, prices, and offers that I just can't stay away.

27

2014 24 Nov

Poland

Poland

77.223.***.**

 5  excellent

soly8w
POSITIVE

I would recommend this bookmaker easy registration fast payment, hassle-free payment page readable good odds free to set on many markets. Good bonus without stars complicated regulations etc. I registered an account I received a free bet 25euro I put a bet paid money for free, everything honestly without risk.

28

2014 23 Oct

Germany

Germany

160.44.***.***

 3  good

MiaR
NEUTRAL

It is a nice bookie, with lots of betting opportunities. They have also live betting, a little bit slow for my taste and the odds are sub par. They have limited amounts for betting, for the new customers and no bonuses for most countries. Reliable bookie and trustworthy.

29

2014 06 Aug

United Kingdom

United Kingdom

86.150.***.***

 1  weak

Ca[pnBob
NEGATIVE

I agree with some of the punters on here about Hills' limit on stakes. They didn't limit my stakes when I was losing! But as soon as I began to stake more, their system interfered. I wish I had known before, because as others have said, I wouldn't have bothered.

30

2014 01 Aug

United Kingdom

United Kingdom

5.71.***.***

 0  poor

tony
NEGATIVE

William Hill are the worst in online betting. I placed a bet over 0. 5 goals and the game finished at 87 minute, they refused to give my money back. I called customer service and they said it's not their fault the game finished early.

31

2014 12 Jul

United Kingdom

United Kingdom

94.0.*.***

 5  excellent

Maca
POSITIVE

I've bet with these and they're excellent. One of the best bookmakers in the UK and they have plenty of stores where you can pop your head in. This is my preferred bookmaker.

32

2014 26 Jun

United Kingdom

United Kingdom

149.254.***.***

 0  poor

Wilko
NEGATIVE

Terrible customer services, they never investigate problems and make out you're a liar. Promotions are never paid and have to be chased up every time. I would rather not have a bet that stake with William Hill and will be closing my account that I've had for over 20 years.

33

2014 18 Jun

Finland

Finland

85.157.**.***

 5  excellent

JussiNyT
POSITIVE

This is a great bookmarker! I raised my bet cash from 1000 euros to 6700 euros in a few days with baseballs. Client help is awesome even though I'm a Finnish 18-year old and I had to send my driver's license picture to them and they were fast in that, so they allowed me to get my money. 5/5.

34

2014 23 Apr

Cyprus

Cyprus

31.153.***.**

 4  very good

NYmets
POSITIVE

Great bookie, good odds, great customer service, fast payouts and deposits. A wide selections of both in play and sports betting and I totally recommend this bookie. If you're fair they're fair.