WILLIAM HILL COMMENTS

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7261 votes (display all bookies)

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1

2018 06 Mar

United Kingdom

United Kingdom

46.65.**.**

 0  poor

plumber
NEGATIVE

Had an uncomplicated site. Now you have to go all around the houses to find what you want.

2

2018 16 Jan

Lithuania

Lithuania

88.119.**.**

 0  poor

valiut
NEGATIVE

This company has more than 1. 5 billion GBP annual income. I can't bet here because they limited my bets to 0. I think this company is the big shame for betting industry. Winners are not welcome here. They accept only losers. I am winner here so they limited my bets.

3

2017 04 Dec

United Kingdom

United Kingdom

146.199.*.**

 1  weak

Scottie
NEGATIVE

I've been a Wm Hills customer for years & bet by phone. They've just announced they're stopping telephone betting in favour of online betting. As I work Saturdays this means I can't access online so I can't bet. Poor show.

4

2017 14 Sep

Lebanon

Lebanon

185.107.**.*

 0  poor

poloK
NEGATIVE

This is a bad bookie. Don't use your time on this bookie. Got limited after 3 days betting only 5$ bets and after winning 50$ I couldn't place 2$ bet. They hate winners and when they spot one even if you win a small amount trust me 100% they will limit you. Unless you lose with them you will not get limited.

5

2017 21 Aug

United Kingdom

United Kingdom

178.62.***.***

 0  poor

Mick
NEGATIVE

When you're losing they're happy to keep taking your money. If you win by betting on the favourites, they're fine with that also. As soon as you win money on an underdog, they will limit you to a few quid. Their live chat is pointless as their agents just quit.

6

2017 16 Aug

United Kingdom

United Kingdom

138.68.***.**

 0  poor

Paul
NEGATIVE

Very greedy bookie. It doesn't matter if you have lost thousands with them. As soon as you win an outside bet, you are only allowed to bet pocket change. They also regularly fail to pay out unless you contact customer support.

7

2017 08 May

Sweden

Sweden

155.4.***.***

 0  poor


NEGATIVE

If you're betting to lose use this site, if your betting to win use someone else. They restricted my account real heavy after a month or so. When I talked to support they where really sketchy. I hope I'll get my money!

8

2017 02 May

United Kingdom

United Kingdom

82.9.**.***

 0  poor

Seagulls
NEGATIVE

Probably the worst customer service you could receive despite being self excluded was receiving emails tempting me, finally relented. There should be ID verification at the point of registering which would stop a problem escalating despite licensing framework that they should be adhering too. Worst case of being fobbed off asking for a review and refund how many people are left despondent and depressed and suicidal. Please leave them alone. Or is it a case of buyer beware? Dark days ahead if you enter.

9

2017 26 Apr

Switzerland

Switzerland

179.43.***.**

 5  excellent

fri
POSITIVE

I tried many bookies but always come back to WH. Traditional bookmaker and one of a few you still can trust. One of the best, especially for horse racing.

10

2017 31 Jan

United Kingdom

United Kingdom

86.19.**.***

 0  poor


NEGATIVE

Offers poor promotions and when I actually won they have banned my account saying I abused the system and refused to give me my money back!! DO NOT BET HERE EVER!!!!

11

2017 09 Jan

Norway

Norway

217.149.***.**

 0  poor

M2M
NEGATIVE

William Hill customer service is one of the worst ever existing. Only one customer representative had good knowledge. It takes a lot of time. Leave them alone. I would never sign up. You wanna bet not apply for immigration. Easy rating: 0 points.

12

2016 10 Sep

Australia

Australia

123.2.**.***

 1  weak

852
NEGATIVE

The good thing with William Hill is that their customer service people are prompt and courteous, which is not common in this industry. The bad? If you win, they will basically kick you out the door, or make it so unpalatable to play with them that you'll kick yourself out. I made about 8-10,000 dollars in a month or two betting with them, and then my betting odds changed from 1. 90 to 1. 80 and I was limited to 35 dollar bets in the sports I was betting. When betfair did an audit of its customers they found 3,000 out of the 80,000 in their database were winners, or 3. 75%.... Kicking customers out that win is just greed. If as a bookmaker you can't stomach risk, then run an exchange (instead of a bookmaking operation) where there's no risk.

13

2016 10 Sep

Switzerland

Switzerland

185.12.**.***

 0  poor

zogu007
NEGATIVE

William Hill is a horrible bookie. I have 8000 euros frozen in my account. I have sent all my documents to enable my account and my account has been closed.

14

2016 13 Aug

Slovakia

Slovakia

195.91.**.**

 0  poor

spartak
NEGATIVE

Terrible customer service. They hold withdrawals without any warning. Slow and stupid verification process, they require the same documents to provide again and again. If you are winner, they will make you crazy with their procedures.

15

2016 24 Jul

Italy

Italy

79.3.**.***

 3  good

gionnice
NEUTRAL

I placed a bet on tennis match Constance Sibille - Pauline Payet ref William Hill. It:O/15225314/0000329/F. The bet was won at 1. 44. The bookmaker voided this bet after the conclusion.

16

2016 22 May

Ireland

Ireland

46.7.***.***

 0  poor

Paulie B
NEGATIVE

Their website looks ok, their odds not great but my main concern with William Hill is when I opened an online account. I deposited £200 and tried to place some football bets, they had limits on all the football bets which were very low. I could not place a £100 bet on over 3. 5 goals in any of the lower league football games, i. E. Czech republic, Australia, Paraguay etc. Customer service is terrible. In my opinion I would rate William Hill amongst the worst I have ever used. There's not many online betting companies out there apart from Bet365 and Paddy Power. I hear nothing good about William Hill. Certainly by no means anyway near the best out there. My advice is to stay away.

17

2016 21 May

United Kingdom

United Kingdom

31.54.***.***

 5  excellent

Snowy
POSITIVE

The best website I have ever used. I highly recommend it. Layout excellent. Zoom facility works. You can REALLY keep track of your results here FAR better than Ladbrokes. Guaranteed best odds between those take and at the off. I find their customer service excellent. Place pots easy to load. Allow as low as 3p bets for fun, or 1p accumulators for horse lottery tickets. Full marks.

18

2016 26 Apr

Hong Kong

Hong Kong

103.10.***.***

 4  very good

NumberON
POSITIVE

50+ years in the business with strong reputation. The free bets promotion (available for new and active clients) is very useful. All parts are popular, especially best-known for sports betting and casino games (vegas).

19

2016 19 Apr

Brazil

Brazil

179.179.**.***

 3  good

fuelpoke
NEUTRAL

I signed up as it offers bonus for new players of a bet without risk, limited through the games of choice for Brazilians. Currently it is not available for most Brazilians to register.

20

2016 10 Apr

Hungary

Hungary

176.63.***.**

 5  excellent

Tibi9090
POSITIVE

The best bookie. Big tradition, various sports, and live betting. They give a lot of promotion on the site, moreover their social media. The average punters can earn just 50-100 pounds only in free bets.

21

2016 09 Apr

United Kingdom

United Kingdom

88.202.***.***

 0  poor

Gee
NEGATIVE

Very poor customer service. They will pull you in offering free bets then trick you. I had a £10 free bet, went to place it on 5 £2 bets and it only covered one £2 bet. When I raised a my concern and cancelled the bet as it was an honest error they offered no recourse. The site offered no warning, and apparently I should have read the T&C's. This was all after the free bet disappeared and I spent an hour online sorting it out!

22

2016 24 Mar

Netherlands

Netherlands

5.79.**.***

 5  excellent

totoboy
POSITIVE

Sir William Hill. The best bookmaker around the world. The have agencies all around the world and offer a lot of live-bets. Many competitions, many sports. Great odds and great live-betting. An easy site to use, simple to find your way. With their poker promotions William Hill offers their customers a good atmosphere to come back and continue playing at such a good provider. William Hill never cancelled a bet of mine, playing there for 10 years now. 5 stars!

23

2016 04 Mar

Slovenia

Slovenia

188.230.***.**

 0  poor

Neli
NEGATIVE

They change my live bet. When I made a complaint I hat to wait 10 working days to get an answer. I'm still waiting. The live betting is suspended very often and then you can't make a cashout. Be aware of this bookie.

24

2015 15 Oct

Canada

Canada

70.49.***.***

 1  weak

alex
NEGATIVE

I waited 30 min for their reply, customer service is the worst in the business after bwin... Odds are pretty average, can't say they're higher than other bookies can afford.

25

2015 02 Aug

United Kingdom

United Kingdom

82.34.**.**

 1  weak

ripplest
NEGATIVE

In play odds are not as good as others. Never asked me for id, sometimes site has technical issues on saturday - the main betting day.

26

2015 12 Jul

United Kingdom

United Kingdom

2.28.***.***

 0  poor

gg
NEGATIVE

William hill has the worst customer service I have ever dealt with, they could not deal with one pound ten pence that I was owed due to a cashier error, I was told to travel 20 miles to collect it.