10BET CUSTOMER SERVICE REVIEW

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You can leave the rating of customer service of this bookmaker in the place below the graph area.

10Bet ranks below average (33th out of 56 bookmakers) in the overall quality of customer service which means that the customer service of this bookmaker is considered to be weak.

Note: Ranking is based solely on the feedback and ratings provided by bettors. Individual ratings of this bookmaker in this category can be found in the lower section of this page.

#Parameter10Bet Average bookmaker

CUSTOMER SERVICE

evaluates the quality of bookmaker's customer service

rate below!

bettors ratings (distribution)





           generating graph...

bettors ratings (distribution)





           generating graph...

0%
same as average

3.1

27 ratings

3.1

1641 ratings

rating:  0  1  2  3  4  5    comments: (optional)      

10BET CUSTOMER SERVICE RATINGS AND COMMENTS

#DateUser's locationUser's IP addressUser's rating

All ratings and comments were submitted by users and in some cases may be speculative.

1

2019 21 Mar

France

France

unidentified

 3  good

2

2018 04 Sep

Macedonia

Macedonia

185.42.**.**

 4  very good

3

2018 22 May

Israel

Israel

62.90.**.***

 5  excellent

4

2017 05 Sep

Poland

Poland

89.65.***.***

 3  good

5

2017 04 May

Australia

Australia

49.199.***.**

 2  satisfactory

6

2017 04 May

Australia

Australia

110.22.**.**

 0  poor

Hareeba
NEGATIVE

Live chat promised email responses but I'm still awaiting them!

7

2017 30 Mar

United Kingdom

United Kingdom

176.24.***.***

 4  very good

darkside
POSITIVE

Have a good live chat feature if needed.

8

2016 27 Dec

Ukraine

Ukraine

95.164.*.***

 5  excellent

9

2014 24 Oct

United Kingdom

United Kingdom

80.42.**.***

 5  excellent

10

2014 08 Aug

China

China

121.229.**.**

 0  poor

11

2014 08 Aug

Mexico

Mexico

201.141.***.**

 0  poor

12

2014 11 Feb

Netherlands

Netherlands

82.161.**.**

 2  satisfactory

13

2013 09 Dec

Sweden

Sweden

94.46.***.**

 3  good

mannie
NEUTRAL

I was unable to deposit by card, but it worked fine by paypal, staff were apologetic about this. Some delay getting winnings, again they sorted it when prompted to do so in an apologetic manner.

14

2013 13 Nov

United Kingdom

United Kingdom

86.162.**.**

 4  very good

15

2013 04 Nov

United Kingdom

United Kingdom

31.53.***.**

 4  very good

16

2013 23 Oct

United States

United States

198.144.***.**

 4  very good

17

2013 17 Oct

United States

United States

173.245.***.***

 3  good

18

2013 09 Oct

United States

United States

69.22.***.**

 4  very good

19

2013 03 Oct

United States

United States

69.22.***.***

 4  very good

mr-prasa
POSITIVE

Very polite and treat people like me with respect. They are always sending me promotional deals. They do things wrong, but are very apologetic when you complain, i. E. The 5% fee for nothing, the chasing of my withdrawal, on both occasions apologised unreservedly.

20

2013 02 Oct

Romania

Romania

109.96.**.***

 3  good

21

2013 01 Oct

United Kingdom

United Kingdom

81.151.**.**

 3  good

spadoni
NEUTRAL

I found them apologetic and willing to put the error right when I challenged them. You need to keep your eyes open though. They need to be chased up to get withdrawal sometimes.

22

2013 24 Sep

United Kingdom

United Kingdom

86.136.***.**

 4  very good

23

2013 09 Sep

United Kingdom

United Kingdom

81.159.**.***

 3  good

Khan-kha
NEUTRAL

Customer service was by chat and I experienced no problems such as slow answering times, etc.

24

2013 02 Sep

United Kingdom

United Kingdom

86.151.**.***

 4  very good

elle
POSITIVE

Live chat makes them easy to communicate with, no delays getting response or off handed customer service.

25

2013 28 Aug

United Kingdom

United Kingdom

92.29.***.*

 4  very good

jaraman
POSITIVE

Quick and responsive due to chat facility.

26

2013 22 Aug

United Kingdom

United Kingdom

92.29.***.*

 3  good

mackie
NEUTRAL

You had to limit yourself to £100 per bet, to meet rollover, any bets over this didn't count.

27

2013 11 Aug

Romania

Romania

77.232.***.**

 2  satisfactory

Marius9.
NEUTRAL

Friendly - but this is not enough. They reply really slowly - even on live chat, it's like they are doing something else instead of speaking with you. A bit disappointed about this thing.