188BET CUSTOMER SERVICE REVIEW

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188Bet ranks above average (24th out of 56 bookmakers) in the overall quality of customer service which means that the customer service of this bookmaker is considered to be good.

Note: Ranking is based solely on the feedback and ratings provided by bettors. Individual ratings of this bookmaker in this category can be found in the lower section of this page.

#Parameter188Bet Average bookmaker

CUSTOMER SERVICE

evaluates the quality of bookmaker's customer service

rate below!

bettors ratings (distribution)





           generating graph...

bettors ratings (distribution)





           generating graph...

+10%
than average

3.4

24 ratings

3.1

1641 ratings

rating:  0  1  2  3  4  5    comments: (optional)      

188BET CUSTOMER SERVICE RATINGS AND COMMENTS

#DateUser's locationUser's IP addressUser's rating

All ratings and comments were submitted by users and in some cases may be speculative.

1

2017 07 Sep

Poland

Poland

89.65.***.***

 3  good

2

2017 05 Jun

Norway

Norway

46.29.***.***

 2  satisfactory

3

2017 08 May

United Kingdom

United Kingdom

143.159.**.***

 4  very good

Dufftani
POSITIVE

Used once. Straightforward on live chat, clear and sorted issue straight away.

4

2017 04 May

Czech Republic

Czech Republic

89.176.***.**

 5  excellent

Michal
POSITIVE

Customer service was helpful.

5

2017 12 Apr

Portugal

Portugal

109.48.***.**

 1  weak

6

2017 10 Apr

Estonia

Estonia

82.131.**.**

 1  weak

Stenka6
NEGATIVE

Very weak customer service. They are slow and in the chat it seems that people who work there donĀ“t even understand sports and betting. They just copy paste their answers. They are slow and robotic.

7

2017 31 Mar

United Kingdom

United Kingdom

176.24.***.***

 4  very good

darkside
POSITIVE

Was able to claim welcome bonus instantly through the live chat.

8

2017 21 Mar

United Kingdom

United Kingdom

2.27.**.**

 3  good

9

2014 24 Oct

United Kingdom

United Kingdom

80.42.**.***

 4  very good

10

2014 11 May

Netherlands

Netherlands

82.161.**.**

 3  good

cot
NEUTRAL

Good service, they answer very quickly and help you out just fine.

11

2013 21 Nov

United Kingdom

United Kingdom

86.145.***.*

 3  good

12

2013 13 Nov

United Kingdom

United Kingdom

86.162.**.**

 4  very good

13

2013 04 Nov

United Kingdom

United Kingdom

31.53.***.**

 4  very good

14

2013 23 Oct

United States

United States

198.144.***.**

 5  excellent

15

2013 17 Oct

United States

United States

216.177.***.**

 3  good

16

2013 09 Oct

United States

United States

69.22.***.**

 4  very good

17

2013 02 Oct

United Kingdom

United Kingdom

86.167.***.***

 4  very good

spadoni
POSITIVE

Customer Service can't alter the poor odds, but they are friendly and polite for any questions related to opening an account at 1Bet.com, funding your account, wagering or current promotions.

18

2013 18 Sep

United Kingdom

United Kingdom

84.92.**.**

 4  very good

19

2013 09 Sep

United Kingdom

United Kingdom

81.159.**.***

 4  very good

Khan-kha
POSITIVE

A chat facility at 188 made customer service easily accessible.

20

2013 02 Sep

United Kingdom

United Kingdom

86.151.**.***

 2  satisfactory

elle
NEUTRAL

I got annoyed when they wanted more than 1 image of each of my ID pieces, good after that, but due to this I rate as satisfactory.

21

2013 28 Aug

United Kingdom

United Kingdom

92.29.***.*

 3  good

22

2013 22 Aug

United Kingdom

United Kingdom

92.29.***.*

 3  good

mackie
NEUTRAL

Good customer service.

23

2013 20 Aug

Romania

Romania

84.247.*.**

 5  excellent

Alex
POSITIVE

They offer fast responses.

24

2013 11 Aug

Romania

Romania

77.232.***.**

 3  good

Marius9.
NEUTRAL

They seem ok, helpful, and a big advantage is that a live feature is available.