PINNACLE CUSTOMER SERVICE REVIEW

RATE YOUR BOOKMAKER

PoorExcellent

COMMENT ON YOUR BOOKMAKER

WHERE DO YOU BET?

4353 votes (display all bookies)

ONLINE BOOKMAKERS

  LATEST BONUSES new!  BOOKMAKER REVIEWS   BOOKMAKER COMMENTS  BOOKMAKER ANALYSES  FIND BOOKMAKERS  BOOKMAKER FULL LIST

BOOKMAKERS POPULAR
IN YOUR COUNTRY

You can leave the rating of customer service of this bookmaker in the place below the graph area.

Pinnacle ranks significantly above average (1st out of 56 bookmakers) in the overall quality of customer service which means that the customer service of this bookmaker is considered to be excellent.

Note: Ranking is based solely on the feedback and ratings provided by bettors. Individual ratings of this bookmaker in this category can be found in the lower section of this page.

#ParameterPinnacle Average bookmaker

CUSTOMER SERVICE

evaluates the quality of bookmaker's customer service

rate below!

bettors ratings (distribution)





           generating graph...

bettors ratings (distribution)





           generating graph...

+35%
than average

4.2

33 ratings

3.1

1641 ratings

rating:  0  1  2  3  4  5    comments: (optional)      

PINNACLE CUSTOMER SERVICE RATINGS AND COMMENTS

#DateUser's locationUser's IP addressUser's rating

All ratings and comments were submitted by users and in some cases may be speculative.

1

2018 08 Feb

Sweden

Sweden

84.243.**.***

 3  good

sidenros
NEUTRAL

They respond fast to email. However they do not have a live chat, which is a bit negative.

2

2018 27 Jan

Australia

Australia

110.22.**.**

 4  very good

Hareeba
POSITIVE

Rarely needed to email them but always got a reasonable response.

3

2017 05 Sep

Poland

Poland

89.65.***.***

 4  very good

4

2017 18 Aug

New Zealand

New Zealand

27.252.***.***

 4  very good

5

2017 25 May

United Kingdom

United Kingdom

90.204.**.***

 5  excellent

legenda
POSITIVE

They donĀ“t have live support, but they will answer your questions in a few minutes using the mail.

6

2017 13 May

Hungary

Hungary

79.121.**.***

 4  very good

7

2017 05 May

Czech Republic

Czech Republic

89.176.***.**

 2  satisfactory

Michal
NEUTRAL

No live chat, only emails. They answer you, but you have to wait.

8

2017 05 May

Australia

Australia

49.184.***.*

 4  very good

9

2017 10 Apr

Estonia

Estonia

82.131.**.**

 4  very good

Stenka6
POSITIVE

I have sent e-mail to them few times and they answered fast with professional content.

10

2017 24 Mar

United Kingdom

United Kingdom

2.27.**.**

 5  excellent

springy
POSITIVE

Great email only comms.

11

2016 29 Feb

Germany

Germany

84.63.**.***

 5  excellent

12

2015 16 Mar

Slovenia

Slovenia

31.15.***.***

 4  very good

13

2015 16 Jan

Serbia

Serbia

109.121.*.***

 4  very good

14

2014 16 Dec

United Kingdom

United Kingdom

89.240.***.**

 1  weak

15

2014 10 Mar

United Kingdom

United Kingdom

91.125.**.**

 5  excellent

16

2014 18 Feb

Netherlands

Netherlands

82.161.**.**

 4  very good

cot
POSITIVE

In all ways Pinnacle is a big bookmaker, also in their friendly and helpful customer service.

17

2013 13 Dec

United States

United States

216.169.***.***

 5  excellent

18

2013 03 Dec

Sweden

Sweden

94.46.***.**

 2  satisfactory

mannie
NEUTRAL

Only by email to save money I suspect.

19

2013 28 Nov

United States

United States

63.141.***.***

 3  good

20

2013 18 Nov

United Kingdom

United Kingdom

81.151.*.***

 5  excellent

21

2013 08 Nov

United Kingdom

United Kingdom

81.151.**.**

 5  excellent

22

2013 19 Oct

United States

United States

68.68.**.**

 4  very good

23

2013 11 Oct

United States

United States

209.107.***.***

 4  very good

24

2013 04 Oct

United States

United States

69.22.***.***

 5  excellent

mr-prasa
POSITIVE

A customer service team that welcomes professional gamblers can't be knocked.

25

2013 02 Oct

United Kingdom

United Kingdom

86.167.***.***

 5  excellent

spadoni
POSITIVE

Never met anyone so arber and trader friendly, they must be mad.

26

2013 02 Oct

Romania

Romania

109.96.**.***

 5  excellent

aimar200
POSITIVE

Very co-operative.

27

2013 26 Sep

United Kingdom

United Kingdom

86.159.***.***

 4  very good

28

2013 20 Sep

United Kingdom

United Kingdom

84.92.**.**

 5  excellent

29

2013 10 Sep

United Kingdom

United Kingdom

86.168.***.***

 5  excellent

30

2013 05 Sep

United Kingdom

United Kingdom

86.130.***.***

 5  excellent

elle
POSITIVE

Absolutely 5 star customer service, some customer service officers just palm you off with a unsatisfactory answer and say is there anything else I can help you with, have a nice day sort of attitude, not so with these people. They offer a great service that's hard to beat.

31

2013 29 Aug

United Kingdom

United Kingdom

92.18.*.***

 4  very good

32

2013 22 Aug

United Kingdom

United Kingdom

92.29.***.*

 5  excellent

mackie
POSITIVE

Great standards of customer service, the place welcomes winners, which is brilliant.

33

2013 11 Aug

Romania

Romania

77.232.***.**

 4  very good

Marius9.
POSITIVE

Great customer support. I've contacted the pinnacle operators once and I was satisfied with their reply.