DEPOSITS NOT CREDITED INTO THE BETTING ACCOUNT
Nowadays it's very difficult to find issues related to the deposits, mainly because this basically represents the way bookies "grab" money from bettors. It's in their advantage to make sure that customers are able to deposit without any problems. However, there's no perfect betting site and sometimes it can happen (even when using the top online bookmakers) to encounter some technical issues that can affect the deposits.
One of the most common issues is when deposits are not credited into the betting account. This problem can appear in many ways, but mainly when using bank transfers, credit cards and Skrill. Usually, when deposits are not credited in the betting account but the money is not withdrawn from your funding source (credit card, bank, ewallet) the solution is to make sure there isn't any problem with the payment method you used and then try to deposit again. If the money is withdrawn from your funding source but not credited into your betting account, then it's definitely an issue with the bookie and you need to contact the customer support right away.
Before you report the issue it's very useful to make print-screens from your accounts, provide proofs and documents (such as bank statements, screenshots with ewallet transactions etc.) in order to prove that the deposit was not credited. When there are general issues it's not really necessary to do it, but if it is something related just to your account, then you will speed things up by doing this.
If it's a general issue that affects many accounts, then you need to be patient. You need to understand that in such cases, hundreds, maybe thousands of users have the same problem and the bookmaker tries to fix the issue for all of them. In some cases, the bookmaker will need to credit manually the deposits for all the customers, so it's easy to understand why it can take hours up to days.
In conclusion, the chances are very low for this to happen to you, but if it happens then you need to stay calm and follow our advice because you should receive your deposit as fast as possible.
You may also want to read the following:
Big winnings payouts
Big winnings payout problems
Maximum winnings
