HELP AND GUIDES
Placing online bets can be quite difficult for newcomers, more exactly for bettors who are new to this complex world of online betting and don't have any experience in betting, therefore many online bookmakers have created special guides and help sections especially for them so they can learn and discover how online betting works.
Paddy Power is one of the online bookmakers who created amazing help sections. As a registered customer of Paddy Power, you just need to click on "Help Centre" and you'll find sections with detailed information and answers to all the popular questions about free bets, deposits, withdrawals, placing bets, mobile betting, betting account, customer security, types of bets and many others. If these sections aren't helpful enough and a customer still needs help, he can easily access the "Help Videos" - a unique section with useful videos showing how to register, deposit, place a bet, place a multiple bet, place a forecast/tricast bet, redeeming & activating a free bet voucher, using a free bet.
Betfair, since it's a betting exchange and it can be difficult to understand the concept without a proper explanation, had added a "Help & Learning" section on the website that can be accessed by all visitors and registered customers. That section contains basic stuff, such as answers to the most popular questions (exactly like the Paddy Power's section), descriptions of the betting services, and detailed explanations of betting strategies, tips on how to become a good bettor and many educational videos. As you can see, Betfair, unlike many other online betting sides, has developed an impressive learning and training section for beginners. The educational videos offered by Betfair contain information about deposits and withdrawals, account, player protection page, exchange, betting basics, backing & laying, tote betting, horse racing graphics, managing unmatched bets, value, multiple betting, fixed odds, putting your first bets and many more.
Bet365 and BetVictor don't have educational or help videos like Paddy Power and Betfair but they have good and helpful sections with betting betting-guide and guides. As a Bet365 registered customer you can have access to the glossary of terms and find explanations of the common betting terminology, betting glossary, rules for each type of bet and sport. Apart from these, there are guides about how to use your account, to place a bet, to deposit and other similar subjects.
Nowadays, many online bookmakers are trying to make the life easier for new bettors by providing well-organized and detailed text information in specialized sections. Some of them even go further by delivering animations or educational videos. The point is that as a new online bettor registered to a leading online bookmaker, you can rest assured that you'll experience a good package with great services and excellent guides. And the better part is that you can also contact the customer support when you have a question which is not covered in the help section.
You may also want to read the following:
Customer support
Terms and conditions in online betting
Sports stats and results
